Help Desk No. 079 4800 4848

Create your account :

Sign up on MUVR Partner application and enter your details to create account

Complete your profile :

Complete your profile by adding profile photo & entering relevant appropriate information. Please select the customer type appropriately. If you are business firm, please add GST & PAN details, if you are individual please submit PAN details.

Get the right bid :

Complete your profiles and wallet balance to get the right bid from MUVR partners.

Add load :

Once your profile is updated, you can put your request for bid by clicking “Add Load” tab. Be careful and particular in filling up appropriate information like loading point, destination point, selection of vehicle type and other relevant information. This is very important to get the right & best competitive bid from MUVR partners.

View MUVR Partners Bid :

After submitting request for bid, you will get offer from MUVR partners. The no of bidders and details can be view by clicking “Interested Partners”

Respond to Bid :

After getting quote a best price according to request and market rate time to select best partner from interested partners available with you. You may communicate with bidders via call / whatsApp /email. We are creating transparency between customer & partner. Our humble request to be polite with our partners. You need to confirm with one bidder with respect to offer and advance proposal.

Once you get vehicle & driver details you need to pay advance amount by clicking “Payment’. Various payment options are available like RTGS / NEFT / IMPS / Credit card / Debit card / Net banking etc. Credit card / Debit card / Net banking are chargeable services from bank / payment gateway.

Don’t worry about your payment as it available with us till the time loading completed and partner is ready to start for delivery.

You need to pay balance amount before unloading take place at destination. To avoid last moment surprise you may take call to deposit balance payment. Your money will be safe with us and our partner will get balance amount once he submits POD to us which issued by you.

MUVR Credits :

MUVR is a paid platform. You need to buy the MUVR credits to request for bid with direct payment mode.Credits get added to your wallet on MUVR platform. One credit value is Rs.1 Every bid request you submit has a pre-decided credit value. You need to keep a sufficient balance of credits in your MUVR wallet to request for bid with direct payment mode.

Buy MUVR Credit :

Different mode of buying/recharging your wallet

Partner Android App :

Go to wallet section of the application and click + on application. Enter no of credits you want to buy and payment details either credit/debit card, UPI, Paytm etc.

MUVR allows refund of used credits back to your account if you are not getting any bid from MUVR partner or cancel the request before you get bid response from partner. We are asking credit to ensure the right customer and protect partner if customer cancel the trip after partner reaching at customer loading point.

Reviews is the key to success in marketplace. We request you to provide positive feedback to us about our partner to improve further.

You can see you recently completed trips by entering appropriate date and also generate trip report and send it to your registered email. The report contains all details of your trips.You need not to capture details by writing or maintaining separate excel sheet. It will be your transportation account.

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